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For security reasons, please use the latest updates.

If you use a web browser other than the recommended one, or even if you use a recommended web browser, the site may not be usable or may not display correctly depending on your environment and settings.
If necessary, please install the appropriate version for your environment by following the instructions on each official page.
Please note that we do not guarantee that the beta version will work. Please use the official version.

[PC]
・Chrome latest version
・Firefox latest version
・The latest version of Edge

[Smartphones and tablets]

・iOS 6.0 or later

・Android 4.1 or higher

This site uses plug-ins such as "Adobe Reader."
To view all pages correctly, please download the latest plug-in from the site below.

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On the Phoenix Resort Co., Ltd. website (hereinafter referred to as the "Site"), the personal information entered by customers when making reservations, inquiries, registering as members, etc. is registered in a database.
The information provided by customers will be used to make reservations at our hotel and provide other services.Registered personal information will be protected and managed with the utmost care, and we will always strive to maintain the confidentiality of personal information.
We will not disclose or provide personal information to third parties unless requested by law, in the event of illegal activity such as unauthorized access, or for other special reasons.
However, statistically processed information such as access information to this site and user attributes may be disclosed.

This website uses encryption technology such as the SSL (Secure Sockets Layer) protocol when sending and receiving personal information between customers and the hotel via the internet. This encrypts data transmitted over the internet and prevents leaks. However, since it is not possible to maintain 100% complete security over the internet, we cannot guarantee complete privacy in communications with the hotel.
Please provide your personal information at your own risk.

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If you wish to use our website, please first read this cookie policy. If you continue to browse our website, you will be deemed to have agreed to this cookie policy. If you do not agree to this cookie policy, please disable cookies in your browser settings, etc. Please note that if you disable cookies, you may not be able to use some of the functions of our website.

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Although we take great care in providing information on this website, the content may differ due to changes, updates, and other factors, and we cannot guarantee the accuracy of all of the information provided.
Please note that we are not responsible for any damages incurred as a result of using this site.

As a general rule, all rights to the text, images, etc. on this site belong to Phoenix Resort Co., Ltd. Please refrain from using or reproducing the information on this site without permission. Permission is required for any use.