Reservations and Inquiries
Cancellations on the day of use cannot be accommodated.
Please note that some reservations cannot be accommodated. Please see details.
The "Automated Voice Response Service" uses AI to respond instead of an operator.
Please provide the name of the person making the reservation and the phone number used when making the reservation.
(If you are delayed from the scheduled time)
The "Automated Voice Response Service" uses AI to respond instead of an operator.
Please provide the name of the person making the reservation and the phone number used when making the reservation.
Various inquiries and event information
The "Automated Voice Response Service" uses AI to respond instead of an operator.
How to use (reservation cancellation only)
The "Automatic Voice Response Service" uses AI to answer questions on behalf of an operator and handle cancellation procedures.
Cancellations or changes on the day of use are not accepted. In addition, reservations made via the following channels cannot be cancelled.
Please be aware of this. |
The AI will ask you the following questions:
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Name of each facility
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How to use (changing hotel check-in time)
The "Automatic Voice Response Service" uses AI to ask questions instead of an operator and handle the "late arrival at the hotel" procedure.
The AI will ask you the following questions:
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How to use the service (inquiries and event information)
The "Automatic Voice Response Service" uses AI to provide event information instead of an operator.
If you wish, we can send you a text message (only mobile phone numbers will be accepted).