For the purposes set out in "2. Purpose of Use of Personal Information," we may collect and use the following types of personal information, for example:

①Personal information of customers and business partners (including pseudonymized information obtained; the same applies hereinafter in this section).
Name, address, gender, date of birth, company/organization name, job title, telephone number, email address, device identification information, location information, communication history
②Personal information of job applicants
Name, address, gender, date of birth, educational background, work history, telephone number, email address, information about relatives
③Personal information of employees (including former employees)
Name, address, gender, date of birth, educational background, work history, telephone number, email address, information about relatives
④Other personal information necessary for the proper and smooth execution of our business.

2-1We will use the personal information we collect to the extent necessary to achieve the following purposes and will not use it for any other purposes.

① Various information regarding products, events, campaigns, surveys, etc.
② Planning and development of products and services
③Marketing activities
④Management of records of customers' use of products and services, etc., and related records
⑤ Proposing our products and services on our company's and third-party media (websites, etc.), and measuring the effectiveness of the proposals we distribute
⑥ Contacting job applicants, determining whether they are hired, and managing job applicants
⑦ Employee personnel and labor management, payroll-related affairs
8) To manage member information, grant and manage points to members, and provide services in the Go To Pass program, a membership program operated by Iconia Hospitality Co., Ltd. and in which the Company is a participating company.
9) To carry out other business operations appropriately and smoothly

2-2Our company will use specific personal information, including individual numbers (hereinafter referred to as "individual numbers") as defined in the Act on the Use of Numbers to Identify a Specific Individual in Administrative Procedures (hereinafter referred to as "Number Act"), only to the extent necessary to carry out the following tasks.

① Personal number-related matters for employees (including dependents and retirees)
・Tax withholding-related affairs
・Payment-related affairs
・Individual resident tax-related affairs
・Health insurance-related affairs
・Employee pension insurance-related affairs
・National pension-related affairs
・Corporate pension-related affairs
・Employment insurance-related affairs
・Workers' accident compensation insurance-related affairs
② Affairs related to personal numbers for individuals other than employees
・Preparation of payment records for remuneration, fees, etc.
・Preparation of payment records for real estate usage fees, etc.
・Preparation of payment records for the consideration of the acquisition of real estate, etc.
③Other affairs related to the above

We will not provide personal information to third parties except in the following cases:

① When prior consent has been obtained from the individual
② When required by law
③When it is necessary to protect a person's life, body, or property, and it is difficult to obtain the individual's consent.
④When it is particularly necessary to improve public health or promote the healthy development of children, and it is difficult to obtain the individual's consent.
⑤When it is necessary to cooperate with a national government agency, local government, or a person commissioned by them to carry out duties prescribed by law, and obtaining the individual's consent may impede the performance of said duties.
⑥Other cases where provision is permitted by the Personal Information Protection Act

We will jointly use the personal information we collect within the scope below.

1. Items of personal data to be jointly used
All personal information held (however, limited to the extent necessary in light of the purpose of use of the joint user)
2) Scope of joint users
Fortress Investment Group Group Company
(For a list of Fortress Investment Group group companies, please see Here Please see here.)
➂Purpose of use
The purpose of use is the same as that described in 2. above. Please refer to the Go To Pass program's privacy policy for details. Here Please see.
4. Name of the person responsible for managing personal information
As described below in "9. Contact point for inquiries regarding personal information."

In order to ensure the accuracy and safety of personal information management, we will endeavor to implement necessary and appropriate measures such as appropriate security measures and employee supervision. For details of the personal information safety management measures taken by our company, please contact us at the address listed in "9. Contact point for inquiries regarding personal information."

Information

If you wish to use our website, please first read this cookie policy. If you continue to browse our website, you will be deemed to have agreed to this cookie policy. If you do not agree to this cookie policy, please disable cookies in your browser settings, etc. Please note that if you disable cookies, you may not be able to use some of the functions of our website.

What are cookies?

Cookies are pieces of information stored on your computer, tablet, smartphone, or other device that can connect to the internet.
Our website uses cookies.
When you visit our website, information is exchanged between our website's web server and your internet browsing software (browser) and is stored on the hard disk drive of your computer.

Use of cookies on our website

Our website uses cookies primarily for the following purposes in order to maintain and improve the quality of our services. Please note that cookies are not used for the purpose of obtaining your personal information.
・For statistical research and analysis of website access status (Google Analytics)
- Online advertising (delivering advertisements based on a visitor's history to this website)

Use of Google Analytics

Our website uses Google Analytics, a service provided by Google, to understand how this website is used. Google Analytics uses cookies issued by our company to analyze how this website is used. We receive the analysis results from Google (such as Google Analytics reports on user attributes and interest categories) and understand how this website is used.
The information collected, recorded, and analyzed by Google Analytics does not include any information that can identify specific individuals, and is managed by Google in accordance with its privacy policy.
Please refer to the following URL for the Google Analytics Terms of Use and Google's Privacy Policy.
​Please see here for the Google Analytics terms of use.
Google's privacy policy can be found here

How to manage and delete cookies

You can disable cookies by changing the browser settings on your computer, tablet, or smartphone. You can also delete saved cookies.
You can still use this website even if you disable cookies, but some functions may not be available.
For information on how to change your browser settings, please refer to the website of your browser provider.

Regarding the handling of personal information, we are responsible for implementing this policy, and will respect and comply with the Personal Information Protection Act, other related laws and regulations, and internal company regulations.

In order to properly manage personal information safely, we will review and revise this privacy policy from time to time. When we do so, we will post the revisions on our website.

For inquiries regarding personal information, or requests for disclosure or correction of personal information, please contact the following inquiry desk.
In accordance with the Personal Information Protection Act, we will accept requests for disclosure, correction, etc. of personal information held by our company after verifying your identity in accordance with our prescribed procedures.

Name of the company handling personal information: Phoenix Resort Co., Ltd.
Address: 415-97 Hamayama, Yamazaki-cho, Miyazaki City, 880-0836
Representative: President and CEO Shunsuke Yamamoto

[Contact point]
・In the case of email
privacy.qu@seagaia.com
Phoenix Resort Co., Ltd. Personal Information Inquiry Department

・By mail
Hamayama, Yamazaki-cho, Miyazaki City, Miyazaki Prefecture, 880-8545
Phoenix Resort Co., Ltd. Personal Information Inquiry Department

End

Established October 1, 2012
Revised on December 1, 2016
Revised on October 27, 2021
Revised on April 1, 2022
Revised on October 1, 2023
Revised on June 1, 2024
Revised on October 1, 2024
Revised on June 6, 2025
Revised on July 1, 2025
Phoenix Resort Co., Ltd.