Exclusion dates for campaigns and various discount benefits
Closed on Wednesdays
*We will be open on days when there are group reservations or existing reservations.
| 2025年12月 | 27th (Sat) - 31st (Wed) |
|---|---|
| 2026年1月 | 1st (Thu) - 15th (Thu) |
| 2026年2月 | 21st (Sat) - 23rd (Mon) |
| 2026年3月 | none |
The allure of the spa
A leading Asian spa brand that has won numerous awards and been praised by celebrities around the world, and has been recognized for its environmental protection and CSR activities.
Banyan Tree Spa, Asia's leading spa brand, was born in Thailand and is beloved by celebrities around the world. Its first location is in Miyazaki. Enjoy ultimate relaxation in a spacious, sophisticated space overlooking the Pacific Ocean, with the soothing touch of our skilled therapists. Due to high demand, there are times when we are unable to accommodate certain reservations. If you wish to receive a treatment, please note that we may not be able to accommodate you after you arrive at the hotel. We recommend making your reservation as early as possible before your departure.
Appealing to the five senses, it is reborn beautifully.
The moment you step onto the 39th floor, your otherworldly healing begins. Immerse yourself in the beauty and tranquility of nature as your treatment is performed surrounded by gentle music, soft light, and the scent of original oils and incense. Your senses will be sharpened, and your mind and body will be reborn.
Our motto is "High Touch, Low Tech"
We believe that the warmth from the therapist's hands will relax your body from the inside out. The oils and scrubs used in the treatment are all natural, providing a sense of satisfaction that can never be achieved with machines.
All private treatment rooms with spectacular views
Approximately 130 meters above ground, the majestic Pacific Ocean stretches out endlessly from the windows. The treatment rooms make ample use of this open space. Escape the hustle and bustle of the city and have this luxurious space all to yourself.
Banyan Tree Spa Experience Video
We are currently releasing a video of a treatment experience at Banyan Tree Spa. Recommended for both female and male customers after golf! We offer the ultimate relaxation for both body and mind.
Spa Menu
Facilities and Services
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After the treatment, you will be welcomed with a drink and a vegetable roll in the relaxing "Relaxation Lounge." You will feel incredibly refreshed and energized. Your whole body will be filled with energy, and you will be refreshed by the warm encounter with your therapist.
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Take home the ultimate relaxation experience. Banyan Tree Gallery offers a wide selection of spa accessories, including fragrant incense and original essential oils. These original goods are only available here, so don't miss this opportunity! *Currently out of stock. Please wait until new stock arrives.
Campaigns and special offers
We offer great deals every month
■ 10% off single full body massage
■5% off single facials and all package courses
*There are some days when the discount is not available, so please check before using.
* Advance reservations required
*Cannot be used in conjunction with other discount services
*Please present your membership card.
For more information on SPMC, click here
Terms of Use
■Business hours
10:00-19:00
*Closed every Wednesday
■ Etiquette
Please refrain from making noise that may disturb other guests.
Additionally, children are not permitted in the spa unless accompanied by an adult during treatment.
Please respect the privacy of other customers and speak quietly.
Please turn off your mobile phones and electronic devices or set them to silent mode.
■Refreshment & Relaxation Time
Each visit includes 30 minutes of relaxation time (excluding hand and foot treatments and certain à la carte treatments).
■ Check-in
To avoid shortening your treatment time, please arrive at the spa at least 15 minutes before your scheduled appointment.
Please note that if you are late for your reservation, your usage time will be shortened to avoid causing inconvenience to other customers.
■Please note before use
*Please arrive 15 minutes before the start time.
*There are restrictions on the menu options available to pregnant customers. Please contact us directly.
■ Valuables
Please do not carry any valuables inside the spa.
Management and staff will not be held responsible for the loss of any money or valuables brought onto the spa premises.
Smoking and drinking
Smoking and alcohol consumption are prohibited within the spa.
■Cancellation
Please let us know at least 24 hours in advance if you need to cancel or change your reservation.
Please note that changes may not be possible depending on the reservation situation.
If you do not contact us by 5:00 PM the day before to cancel your reservation, we will charge you a cancellation fee of 50% of the spa fee.
If you do not show up without prior notice, you will be charged the full spa fee.
■Refund conditions
Treatment packages are non-refundable.
Any unused portion of the package is non-transferable.
■Gift certificates
Why not give the gift of a blissful, soothing experience to a friend or loved one?
To purchase a gift certificate or for more information, please contact the spa reception.
■Disclaimer
The spa treatments, services and facilities offered at Banyan Tree Spa are intended as a service of the spa itself and are not intended to substitute for medical or other professional treatment for any condition.
Banyan Tree Spa, its holding companies, affiliates, subsidiaries, representatives, agents, staff and suppliers shall not be liable to any spa visitor for any liabilities, claims, expenses, damages, losses, damages or attorneys' fees arising out of or in connection with any spa treatments, services or facilities.
basic information
| Location (area) | PHOENIX SEAGAIA OCEAN TOWER 39th floor Treatment rooms: 7 single rooms / 3 twin rooms |
|---|---|
| Opening hours | Hours: 10:00-19:00 *Reservations required Closed: Wednesdays *We are open if reservations are made by the 25th of the previous month. |
| inquiry | TEL : 0985-21-1351 |
| remarks | Banyan Tree Spa operates by reservation only. Please use the request form to apply. We recommend making your reservation early as it may be crowded on certain days, such as during holidays. |
Barrier-free information
| Entrance door type | Swing door (inside when opened) |
|---|---|
| Entrance door opening width | 100cm |
| Entrance door step | none |
| Toilet type | Western-style (with washing machine) |
| Toilet entrance door type | Swing door (outward when opened) |
| Toilet entrance door opening width | 60cm |
| Step at the toilet entrance | none |
| Toilet handrails | none |
| hand shower | Yes |
| Bathtub height | 48cm |
| shower chair | none |
| Bathtub non-slip mat | None *Anti-slip treatment inside the bathtub |
| Bathroom door type | Swing door (inside when opened) |
| Bathroom door opening width | 70cm |
| Bathroom door step | none |
| Treatment bed height | 70cm |
| Salon aisle width | 110cm |
inquiry
Banyan Tree Spa PHOENIX SEAGAIA RESORT
Hamayama, Yamazaki-cho, Miyazaki City, Miyazaki Prefecture, 880-8545
Business hours: 10:00-19:00 (closed on Wednesdays)
- TEL :0985-21-1351
- E-mail :spa.phoenixseagaia@groupbanyan.com