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Thank you very much for your continued patronage of PHOENIX SEAGAIA RESORT.

Effective April 1, 2026 (Wednesday), we will be revising some parts of our membership terms and conditions and user guide.
The main changes are as follows:

From Wednesday, April 1, 2026
Regarding the revisions to the Membership Terms and Conditions and User Guide

Regarding the automatic granting of "GoTo Pass" membership status upon joining "SPMC"

Article 3 Membership

<Addition of Article 3>

(3) Upon obtaining membership, you will automatically be granted membership in the "GoTo Pass" membership program, which is operated by Iconia Hospitality Co., Ltd. and in which our company is a participating company. The terms and conditions for using GoTo Pass will be in accordance with the "GoTo Pass Membership Terms and Conditions." (For details, please refer to the "GoTo Pass Membership Terms and Conditions" separately stipulated by Iconia Hospitality Co., Ltd.) If you do not wish to use GoTo Pass, please follow the procedures stipulated in Article 11.

Article 11 Withdrawal

<Addition of Article 3>

(3) If you wish to withdraw from the "GoTo Pass" as stipulated in Article 3, Paragraph 3, please follow the withdrawal procedure separately stipulated by Iconia Hospitality Co., Ltd. (For details, please refer to the "GoTo Pass" FAQ and Inquiries.)

Deadline for submitting requests to confirm or correct Stage Miles/Points accrual details.

1. How to use

<(4) Addition>

(4) Unless otherwise specifically permitted by our company, the deadline for receiving requests to confirm and correct Stage Miles/Points awarded is "within 6 months from the date of use." In addition, in order to confirm and correct the details of your usage, we may request the submission of usage details, receipts, and other documents.

●Other minor changes

We will make the explanations easier for our members to understand, for example, by adding some explanatory text.

For more details, please check the official website from April 1st, 2026 (Wednesday) onwards.

To stop receiving email newsletters or change your membership information, please use the official SEAGAIA app or
After logging in to the SPMC member site, please proceed by clicking "Change Member Information."
https://spmc.seagaia.co.jp/login